IF YOU ARE PUBLISHING NEW BOOKS OR MAKING CHANGES, THERE COULD BE DELAYS.
Submit your requests no later than December 6th to make sure they will be live by Christmas.
Christmas and the New Year are creeping up on us and we wanted to give you an early warning that these holidays will affect publishing times.
Christmas falls on Saturday in America this year, so our offices will be closed on Thursday, December 23 and Friday, December 24. Normal hours will resume on Monday, December 27.
Offices will also be closed on Friday, December 31 in observance of the New Year.
We expect that the flurry of pre-Christmas releases and the special holiday hours at our partner stores will result in some delays. If possible, plan ahead and submit any changes or listing requests by December 6th to ensure the changes get published before the break.
We have received additional details directly from several of our partners:
APPLE BOOKS
Apple's publishing systems will be experiencing additional delays from mid-December through early January. To help you in planning release dates around this period you may use the following schedule:
Release dates from December 20 have a delivery deadline of Friday, December 6
Release dates from December 27 have a delivery deadline of Friday, December 13
All changes must be submitted prior to midnight (PST) on the dates above.
Due to the high volume of deliveries and updates we receive during this time of year, we do not recommend making changes between December 19 and December 26.
BARNES & NOBLE
Book submissions and metadata changes supplied to Barnes & Noble from Draft2Digital are processed the next business day.
No files will process and there will be no direct support on days when closed including Christmas and New Year's Day. Also during this time you may experience review slowdowns, and slowdowns following those dates as B&N deals with backlog.
However, automated delivery will continue 24/7 through the holiday period.
RAKUTEN KOBO
Metadata and digital files will be loaded 24/7 over the holidays however there will be a lot of data flowing through their system which may cause updates to take longer.
We recommend getting everything submitted by December 6th when possible.
SCRIBD
Scribd have announced limited support over the break (which greatly restricts how much our Customer Support can assist you with problems at their stores).
All their processes will continue to run 24/7 during the holidays so there will be no outages or closures but likely only emergency support between December 24 and January 1.
TOLINO
No imports processed from December 23 to December 26 and December 30 thru January 2.
Limited support in the Tolino ecosystem (only urgent imports and updates that cannot be postponed are possible) from between December 20 and January 3.
During these times, Libri will continue processing your data, however since there are limitations on the Tolino ecosystem end, processes might be delayed.
AMAZON
Amazon Support will be closed on Christmas and New Year's Day.
To ensure against potential delays in file review and other processing, we recommend submitting your books prior to December 6th.
Due to the volume of submissions during the holiday season, we expect other vendors will take longer than usual to implement changes and to publish new works. However, there are no confirmed or planned publishing delays.
Preorders scheduled during these periods will go live as expected, provided we have final manuscripts in and approved before the cutoff date of December 6th. We highly recommend getting us final files as early as possible.
